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Dear Ros, Thank you for taking the time to share your feedback about your recent stay at Flamingo Apartments. We truly appreciate your review and are pleased to hear that you found several aspects of your stay to be positive. We're glad that you appreciated the simplicity, great location, and spaciousness of the apartment. We understand the importance of these factors in enhancing the overall guest experience, and we're pleased that we met your expectations in these areas. We're sorry to hear that the beds did not meet your comfort expectations. Providing a comfortable sleep experience is important to us, and we apologize for any inconvenience caused by the bedding. Your feedback is invaluable, and we will consider this as we work to enhance the comfort of our accommodations. Regarding air conditioning, we understand that climate control is important, especially during warm weather. We appreciate your feedback and are exploring ways to provide improved cooling options for our guests in the future. If your future travels bring you back to the area, we would be delighted to have the opportunity to host you again. Please don't hesitate to reach out to us directly if you decide to return, and we'll do our best to ensure a more comfortable and enjoyable stay. Once again, thank you for your review, and we hope to welcome you back in the future for an even better experience. Best regards,

Esther Cabrera Director General

Dear Debra, Thank you for taking the time to share your fantastic review of your recent stay at Flamingo Apartment! We truly appreciate your perfect rating and are delighted to hear that you had a wonderful experience with us. We're thrilled that you loved our location, found the apartments to your liking, and had positive interactions with our helpful staff. Providing exceptional service and a comfortable environment is a top priority for us, and we're glad we met your expectations in these aspects. Your feedback regarding the windows is greatly appreciated. We understand the importance of a comfortable sleeping environment, and we apologize for any inconvenience caused by the lack of bars or shutters. Your comments will help us improve and consider possible solutions to address this issue for future guests. If you have any further questions or suggestions, or if there's anything we can assist you with, please don't hesitate to reach out to us directly. We're here to ensure that your future stays are just as enjoyable and comfortable as this one. Once again, thank you for your glowing review and for choosing Flamingo Apartments for your stay. We look forward to hosting you again in the future and providing you with another outstanding experience! Best regards,

Esther Cabrera Director General