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Payment at reception

Depending on the selected rate, all or most of your reservation must pay at reception.

No cost cancellation

Check to cancel without charge at each rate price. Except "Non refundable rate".

Low Price Guarantee

If after booking find a lower price online, we match the price.

No intermediary

Through our website you reserve directly with us, as if you were at our reception.

Discounts and benefits

Special prices and benefits to frequent customers.

Secure booking system

Our website has an SSL certificate.

No surprises

The price includes all taxes and charges.

Special Requests

Only ourselves can confirm to you additional services or special requests.

Regulations for access and prevention measures for COVID-19

In order to preserve the low epidemiological incidence in the Canary Islands and guarantee the sustainability of tourist activity, the Government of the Canary Islands establishes the following regulations for access and accommodation in tourist establishments.

  1. It is essential to present in this establishment a Certificate that demonstrates the completion of a diagnostic test for active infection by COVID-19 with a negative result.
  2. The test must have been carried out within 72 hours prior to arrival in the Canary Islands and be approved by the health authorities of your country or the European Union.
  3. The certificate is mandatory for people over 6 years old who want to stay in any tourist accommodation in the Canary Islands.
  4. The certificate can be presented in digital or paper format.
  5. The certificate must contain the date and time of the test, the identity data of the person, the authorized center responsible for the verification and the negative result.
  6. The certificate will not be required from travelers who prove (with their travel document) that they have been in the Canary Islands for 15 days, nor from Canarian residents who declare that they have not left the archipelago in the 15 days prior to arrival at the establishment. Both residents and visitors may not have presented symptoms compatible with COVID-19 in both periods.
  7. It is mandatory to download and keep active during your stay on the islands, as well as the 15 days immediately after your return to your place of origin, the RADAR COVID infection alert mobile application.

ANDROID: https://bit.ly/3llNauh
IOS: https://apple.co/3eQsUOZ

THIS TOURIST ACCOMMODATION WILL DENY ACCESS TO ANY PERSON WHO DOES NOT FULFILL THE PREVIOUSLY DESCRIBED CONDITIONS.

In compliance with the regulations established by the Spanish Government, we have developed and implemented our "Health & Safety" guide and suggestions, which include the recommendations of the World Health Organization (WHO) regarding the prevention of the spread of COVID-19.

The following are the measures we have implemented to maintain the highest standard of sanitary security in our establishment.

Health and security Flamingo

Transparent screen in reception

Protection screen in reception.

Health and security Flamingo

Mandatory use of mask at reception

Guests coming to the reception must wear a mask at all times.

Health and security Flamingo

Temperature control

Temperature control to our guests.

Health and security Flamingo

Hand sanitizer

Free disposal of hand sanitizer in common spaces.

Health and security Flamingo

Floor signage and common spaces

Floor marks and signs to maintain social distance.

Health and security Flamingo

Capacity reduction in common areas

Limitation and reduction of capacity in common areas.

Health and security Flamingo

Textile disinfection

Cleaning and disinfection of textiles with high temperature steam or virucidal spray.

Health and security Flamingo

Hammock spacing

In the solarium the hammocks have been located in pairs and 2 meters apart.

Health and security Flamingo

Key disinfection

All the keys to the apartments are disinfected before use.

Health and security Flamingo

Use of face masks and / or covers

All team members will wear protective equipment, masks and / or face covers as recommended.

Health and security Flamingo

Health and Safety Committee

Health and Safety Committee and training in health security for our team.

Health and security Flamingo

Prevention kit

Prevention kit sale to our guests, includes mask and hand sanitizer.

Health and security Flamingo

Permanent cleaning of surfaces

Permanent cleaning and disinfection of all contact surfaces in common spaces.

Health and security Flamingo

Temperature control to our staff

Every day we monitor the body temperature of our staff.

 

In order for you to enjoy your stay in complete safety and tranquility, always respect the instructions of our team and practice these actions.

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Wash your hands

Wash your hands with soap and water frequently.

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Social distancing

Keep a distance of 1.5 meters with other people, if you can not do it wear a mask.

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Use of masks

We recommend the use of masks in common spaces, when you cannot maintain a distance of 1.5 meters with other people.

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Use of disposable tissues

When you cough or sneeze, cover your nose and mouth with your elbow flexed or with a tissue.

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Don't touch your face

Do not touch your eyes, nose, or mouth.

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Use electronic payment methods

To minimize contact, avoid paying with coins and bills.

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Get medical attention

If you have a fever, cough, and shortness of breath, seek medical attention.

 Online Booking