Depending on the selected rate, all or most of your reservation must pay at reception.
Check to cancel without charge at each rate price. Except "Non refundable rate".
If after booking find a lower price online, we match the price.
Through our website you reserve directly with us, as if you were at our reception.
Special prices and benefits to frequent customers.
Our website has an SSL certificate.
The price includes all taxes and charges.
Only ourselves can confirm to you additional services or special requests.
In order to preserve the low epidemiological incidence in the Canary Islands and guarantee the sustainability of tourist activity, the Government of the Canary Islands establishes the following regulations for access and accommodation in tourist establishments.
THIS TOURIST ACCOMMODATION WILL DENY ACCESS TO ANY PERSON WHO DOES NOT FULFILL THE PREVIOUSLY DESCRIBED CONDITIONS.
In compliance with the regulations established by the Spanish Government, we have developed and implemented our "Health & Safety" guide and suggestions, which include the recommendations of the World Health Organization (WHO) regarding the prevention of the spread of COVID-19.
The following are the measures we have implemented to maintain the highest standard of sanitary security in our establishment.
Protection screen in reception.
Guests coming to the reception must wear a mask at all times.
Temperature control to our guests.
Free disposal of hand sanitizer in common spaces.
Floor marks and signs to maintain social distance.
Limitation and reduction of capacity in common areas.
Cleaning and disinfection of textiles with high temperature steam or virucidal spray.
In the solarium the hammocks have been located in pairs and 2 meters apart.
All the keys to the apartments are disinfected before use.
All team members will wear protective equipment, masks and / or face covers as recommended.
Health and Safety Committee and training in health security for our team.
Prevention kit sale to our guests, includes mask and hand sanitizer.
Permanent cleaning and disinfection of all contact surfaces in common spaces.
Every day we monitor the body temperature of our staff.
In order for you to enjoy your stay in complete safety and tranquility, always respect the instructions of our team and practice these actions.
Wash your hands with soap and water frequently.
Keep a distance of 1.5 meters with other people, if you can not do it wear a mask.
We recommend the use of masks in common spaces, when you cannot maintain a distance of 1.5 meters with other people.
When you cough or sneeze, cover your nose and mouth with your elbow flexed or with a tissue.
Do not touch your eyes, nose, or mouth.
To minimize contact, avoid paying with coins and bills.
If you have a fever, cough, and shortness of breath, seek medical attention.